Refund & Exchange Policy

  1. 1.All redeemed products are non-refundable and non-exchangeable once confirmed.
  2. 2.Exchange refund will only be accepted if the product has a quality issue that significantly affects normal usage.
  3. 3.In such cases, we will arrange an exchange for the same item or a product of equivalent value.
  4. 4.The Company reserves the right of final decision.